Got questions? Check out these FAQs. If you're still unsure, you can always get in touch with a real person at

Everything you need to know about bulbs and IP44 lights

  • IP44 refers to the Ingress Protection rating. It indicates that a lighting fixture is resistant to splashes of water and solid objects larger than 1mm. This rating ensures durability and safety in specific settings.
  • IP44 is crucial for pendant lights and wall lights in areas with moisture, such as bathrooms. It prevents damage and ensures safety, making them suitable for such environments.
  • Our fixtures often use E27 or B22 bulbs. Select the type and wattage suitable for your specific fixture.
  • Some of our fixtures are compatible with LED bulbs, which are energy-efficient. Check product descriptions for details.

Pendant Lights

  • Pendant lights are versatile and can enhance various spaces. We recommend them for kitchens, dining rooms, and living areas. They can also make a statement in hallways, bedrooms, and bathrooms. See our Inspiration page
  • Consider the room's size, ceiling height, and the purpose of the light.
  • Ensure the pendant's size complements the space and the lighting suits the room's ambience.
  • Hang pendant lights 28-34 inches above the table's surface. This height provides ideal illumination without obstructing your view.

Wall Lights

  • Select wall lights based on the room's décor and your lighting needs. Traditional spaces benefit from classic designs, while contemporary rooms suit more modern fixtures See our Inspiration page
  • Not all wall lights are dimmable. Check the product description for details or ask our customer service team for dimming options.
  • Install outdoor wall lights near doorways, on patios, and along walkways. These areas benefit from the added safety and security wall lights provide.


  • Some of our fixtures have an IP44 rating, making them suitable for bathroom use. Check the product description for compatibility.

Styling Tips

  • Combine ambient, task, and accent lighting. Use a pendant or chandelier for ambient light, wall lights for accentuating features, and table lamps for task lighting.
  • Consider the room's décor. Modern spaces pair well with contemporary fixtures, while traditional homes look great with classic designs.
  • Check our mood collections for more inspiration:
  1. Dark and Moody
  2. Fresh and Fun
  3. Light and Airy
  • Absolutely! Contact our customer service team at , and we'll be happy to help you find the perfect lighting solutions for your home.

Installation and Care

  • Use a soft, dry cloth to clean the fixtures regularly. For stubborn stains, dampen the cloth with a mild detergent solution and wipe gently.
  • Yes, each product comes with installation instructions. If you encounter any issues, please don't hesitate to reach out to our customer support team at
  • We offer a selection of finishes and sizes, but custom options may be available for specific products. Contact our customer service at for inquiries.

Returns and Warranty

  • Our return policy allows for returns within 30 days of purchase. For more details, visit our Refunds Policy Page
  • Many of our fixtures come with a one-year warranty. Refer to individual product descriptions for warranty information.
  • Contact our customer service team at for comprehensive information about our products, services, and assistance with any other questions you may have