Refund policy


We conform with the Distance Selling Regulations and all goods can be returned if they do not meet your requirements. However, the following conditions apply:

1. Returned goods must be received by us within 30 days of receipt of goods. We may not accept goods returned outside of these time limits or, in certain circumstances, we may issue a credit note. This is at the discretion of Old School Electric.

2. Returned goods must be returned with all parts, packaging, instructions and must be in perfect condition. A refund will not be made unless all of these conditions are met.

3. Goods must not be used in any way. This includes lighting which, once fitted, cannot be returned.

4. The customer is responsible for selecting a suitable means of returning the goods to us and must take responsibility for their safe return to us, taking out insurance if required.

5. Postage to the customer and the return postage will not be refunded.

6. We reserve the right to refuse a return, issue a credit note or apply restock charges for special order items.

7. Processing a return will take up to 14 days.

8. Please email support@oldschoolelectric.com to discuss your return.

 

Returns
Old School Electric
Unit 4 Coder Road
Ludlow Business Park
Ludlow
Shropshire
SY8 1XE